{"id":13921,"date":"2021-04-09T17:51:02","date_gmt":"2021-04-09T15:51:02","guid":{"rendered":"https:\/\/www.costabravanatura.com\/?page_id=13921"},"modified":"2023-07-29T20:58:44","modified_gmt":"2023-07-29T18:58:44","slug":"purchase-policy-payment-returns","status":"publish","type":"page","link":"https:\/\/www.costabravanatura.com\/es\/purchase-policy-payment-returns\/","title":{"rendered":"Pol\u00edtica de compra"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"13921\" class=\"elementor elementor-13921\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-bb514d9 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"bb514d9\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-38df1f9\" data-id=\"38df1f9\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-95e2161 elementor-section-height-min-height elementor-section-full_width elementor-section-height-default elementor-section-items-middle\" data-id=\"95e2161\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-fbd3019\" data-id=\"fbd3019\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6377a01 elementor-widget elementor-widget-heading\" data-id=\"6377a01\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-large translation-block\">Vacaciones de ensue\u00f1o en la<br>Costa Brava<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-a7f688b elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"a7f688b\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-789bb20\" data-id=\"789bb20\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-de14053 elementor-widget elementor-widget-spacer\" data-id=\"de14053\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-83d65a9 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"83d65a9\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-1c53184\" data-id=\"1c53184\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-02404bf elementor-widget elementor-widget-heading\" data-id=\"02404bf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-large\">T\u00e9rminos y condiciones de compra: Pagos y devoluciones<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-61fffa7d elementor-widget elementor-widget-text-editor\" data-id=\"61fffa7d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Estas son las condiciones de uso que rigen las reservas en el sitio web costabravanatura.com y representan el contrato que el cliente establece con nosotros. Al hacer una reserva en este sitio web, acepta estas condiciones de uso y los aspectos legales que encontrar\u00e1 expandido aqu\u00ed. Aseg\u00farese de leerlos y comprenderlos antes de usar nuestro sitio web.<\/p><p><b>CONFIRMACI\u00d3N DE SU RESERVA<\/b><br \/>Una vez hayamos recibido su solicitud v\u00eda llamada telef\u00f3nica, email o WhatsApp, le enviaremos la propuesta econ\u00f3mica con todos los detalles de su reserva.<br \/>Para la confirmaci\u00f3n de su reserva, es necesario que el pago del 40% del importe total se realice mediante transferencia bancaria, o mediante tarjeta de cr\u00e9dito en la p\u00e1gina \u201cPagos\u201d de nuestra web, con un n\u00famero de reserva que le facilitaremos en la propuesta econ\u00f3mica.<\/p><p>Si elige el pago online con tarjeta de cr\u00e9dito, podr\u00e1 pagar con Visa o MasterCard de forma segura a trav\u00e9s de Internet.<br \/>Este pago se gestiona a trav\u00e9s de GETNET, empresa del Banco Santander experta en pagos digitales. Los datos de su tarjeta se env\u00edan directamente al banco, por lo que es imposible leerlos o acceder a ellos por parte de nadie que no sea el banco.<\/p><p>En caso de que no se haya recibido el pago despu\u00e9s de enviar el pedido, CostaBravaNatura podr\u00e1 cancelarlo autom\u00e1ticamente.<\/p><p>Para pagos desde pa\u00edses fuera de la Eurozona, si el banco aplica alguna comisi\u00f3n, \u00e9sta ser\u00e1 abonada por el cliente (inquilino).<\/p><p>Una vez que hayamos recibido el pago inicial, le enviaremos el contrato de reserva firmado. Este contrato de reserva sirve como garant\u00eda de prueba de su reserva.<\/p><p><b>FINALIZACI\u00d3N DEL PAGO DE LA RESERVA<\/b><br \/>El importe pendiente de pago, se abonar\u00e1 mediante transferencia bancaria 30 d\u00edas antes de la llegada. Otra opci\u00f3n es en efectivo o con tarjeta de cr\u00e9dito en el momento del check-in.<\/p><p>Tenga en cuenta que, al pagar con tarjeta de cr\u00e9dito con Visa o MasterCard en el check-in, se le cobrar\u00e1 un costo adicional del 2%. Sin embargo, pueden aplicarse cargos adicionales seg\u00fan el banco y el tipo de tarjeta utilizada, como American Express u otras. Si paga con tarjeta de cr\u00e9dito o d\u00e9bito, las condiciones se aplicar\u00e1n en el momento en que se apruebe la transacci\u00f3n con la tarjeta.<\/p><p>Para pagos desde pa\u00edses fuera de la Eurozona, si el banco aplica alguna comisi\u00f3n, \u00e9sta ser\u00e1 abonada por el cliente (inquilino).<\/p><p>Si en el momento de realizar el pago experimenta alguna dificultad o error, pruebe lo siguiente:<\/p><p>- Utilice una tarjeta de cr\u00e9dito alternativa<br \/>- Utilice un m\u00e9todo de pago alternativo al que le est\u00e9 generando el problema<br \/>- Reinicie su navegador e int\u00e9ntelo de nuevo<br \/>- Elimine las cookies o borre la cach\u00e9 de su navegador e int\u00e9ntelo de nuevo<br \/>- Si los problemas persisten, p\u00f3ngase en contacto con nosotros enviando un email a info@costabravanatura.com<\/p><p><b>CANCELACIONES Y MODIFICACIONES DE RESERVA<\/b><br \/>Cualquier solicitud de cancelaci\u00f3n o cambio de reserva debe envi\u00e1rnosla por escrito, por correo electr\u00f3nico, y entrar\u00e1 en vigencia el d\u00eda en que recibamos la solicitud.<\/p><p>Para el check-in tard\u00edo (late check-in despu\u00e9s de las 22:00), debe informarse con anticipaci\u00f3n y nuestra aprobaci\u00f3n expl\u00edcita es obligatoria. Habr\u00e1 un cargo extra de 75 \u20ac.<\/p><p><b>Pol\u00edtica de cancelaci\u00f3n est\u00e1ndar<\/b><br \/>No hay devoluci\u00f3n del importe pagado por adelantado. Por tanto, no se reembolsar\u00e1 el pago inicial realizado durante el proceso de reserva.<\/p><p><b>Pol\u00edtica de cancelaci\u00f3n por fuerza mayor<\/b><br \/>S\u00f3lo en caso de circunstancias imprevisibles como restricciones oficiales de viaje o cierre de fronteras (seg\u00fan legislaci\u00f3n espa\u00f1ola). Le entregaremos un bono del importe que ha pagado por adelantado. Este bono ser\u00e1 v\u00e1lido para futuras reservas en cualquiera de nuestras villas y apartamentos.<\/p><p>No se realizar\u00e1 ninguna devoluci\u00f3n si el cliente decide voluntariamente dejar de utilizar los servicios contratados antes de finalizar su estancia.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-76cb317 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"76cb317\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-7cdab57\" data-id=\"7cdab57\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c503b19 elementor-widget elementor-widget-spacer\" data-id=\"c503b19\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Dream Holidays inthe Costa Brava Terms and Conditions: Payments and Refunds These are the conditions of use that govern reservations on the costabravanatura.com website and represent the contract that the client establishes with us. By making a reservation on this website, you accept these Conditions of use and the legal aspects that you will find &#8230; <a title=\"Pol\u00edtica de compra\" class=\"read-more\" href=\"https:\/\/www.costabravanatura.com\/es\/purchase-policy-payment-returns\/\" aria-label=\"Leer m\u00e1s sobre Purchase Policy\">Leer m\u00e1s<\/a><\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-13921","page","type-page","status-publish"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Purchase Policy | Costa Brava Natura<\/title>\n<meta name=\"description\" content=\"Purchase Policy | Costa Brava Natura | Holiday Rentals and Unique Experiences in Blanes and Lloret de Mar, enjoy the Costa Brava.\" \/>\n<meta name=\"robots\" content=\"noindex, 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